How do I return an item?

  • Pack the item(s) securely in the original product packaging, if possible. All items must be returned in good condition to ensure that you receive credit. Before sending your return shipment, please remove all extra labels from the outside of the package.
  • Enclose the packing slip that you received with your order, please include your reason for return, billing name, and address with the item(s).
  • Send the return package to the following address:

    KirkwoodSpiro
    Returns Processing
    221 Stirling Road, Unit G
    Warren, NJ 07059
  • Package should be shipped pre-paid through a traceable method like FedEX or Insured Parcel Post. Please note: Shipping and Handling costs, gift box costs and other charges are non-refundable. We cannot accept COD deliveries.

Since your satisfaction is a priority we know it is sometimes necessary to exchange or return an item.  You may return your purchase within 30 days of purchase for a refund or replacement.  

Please contact customer service for more information on returning an item. Thank you.